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Do you thrive on hands-on leadership, solving problems, and championing your team? Moore Equine Veterinary Centre is looking for a driven, people-first Practice Manager to lead operations across our multi-location equine veterinary practice. If you’re the kind of person who loves supporting great people, building strong HR systems, and keeping a fast-paced environment running smoothly, we want to hear from you.

Why Join Us?

Moore Equine Veterinary Centre has been a cornerstone of equine care since 1951, growing into the largest equine practice in Canada and one of the premier referral centers for Western Canada. We offer a complete range of veterinary services, from general practice to board-certified specialist care backed by cutting-edge technology and the highest standards in the industry.

What makes Moore Equine truly special is our people. Our team is passionate, dedicated, and genuinely kind, and that shows in everything we do. We take pride in a culture built on mentorship, collaboration, and continuous learning, where knowledge-sharing and professional growth are part of everyday life. We offer competitive benefits, but more than that, we offer a workplace you'll feel proud to belong to - not just for the work, but for the people beside you.

In This Role, You Will:

  • Work collaboratively with the leadership team to drive operational excellence and support the overall direction of the practice.
  • Oversee daily operations across all locations through standardized processes and procedures.
  • Lead operational and staff meetings, creating agendas, action items, and ensuring follow-through.
  • Process bi-weekly payroll in Dayforce, including timecard approvals, onboarding, and ROE preparation.
  • Coordinate full-cycle recruitment from job postings through to onboarding.
  • Lead employee relations, including performance management, disciplinary processes, conflict resolution, and workplace investigations in partnership with team leads.
  • Develop and maintain HR policies, job descriptions, compensation structures, and training programs.
  • Assist with budgets, financial reporting, and KPI tracking to improve efficiency and profitability.
  • Ensure operational compliance across all locations, including vendor contracts, insurance, facility safety, accreditations, WCB claims, and return-to-work planning.
  • Champion practice growth through community outreach, referral relationships, social media, and event logistics.

You’ll Thrive Here If You:

  • Are a natural people leader who finds energy in supporting, mentoring, and developing others.
  • Have a strong HR instinct — you understand that people are the foundation of a thriving practice.
  • Are highly organized, proactive, and solution-focused.
  • Communicate clearly and professionally across all levels of the organization.
  • Can juggle multiple priorities in a fast-paced environment without losing the details and can be counted on to follow through every time.
  • Have a passion for horses and veterinary care.

What You Bring:

  • Strong leadership, communication, and time management skills
  • College or university degree preferred, or equivalent experience in leadership, human resources, or operations management (equine or veterinary industry preferred)
  • Working knowledge of payroll administration, compliance practices, and platforms (Dayforce preferred).
  • Knowledge of Sage Intacct and veterinary practice management system (HVMS) preferred.
  • Extensive knowledge of HR policies, standards, and systems.
  • Valid driver’s license and ability to travel between clinic locations.

 

The Details:

  • Full-time, Monday–Friday, 8:00 am–5:00 pm with occasional weekend availability.
  • Comprehensive benefits package including health, dental and ancillary insurance, generous PTO, and access to a self-care wellness platform.
  • Access to educational and collaborative opportunities to support your professional growth.
  • Part of the Altano Group, a network committed to taking care of the people who take care of our patients.