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Tryon Equine Mobile is seeking a people-focused Practice Manager to lead our innovative and collaborative team.

Tryon Equine Mobile is seeking a people-focused Practice Manager to lead our innovative and collaborative team. In this key leadership role, you’ll guide day-to-day operations while helping to shape the systems, policies, and processes that support our continued growth and success.

As Practice Manager, you’ll be a vital connector across the practice—partnering with doctors, support staff, and clients to ensure everything runs smoothly. From overseeing HR efforts and benefits to streamlining internal communication and supporting team development, your role will be central to our operational excellence.

We’re looking for someone who thrives in a fast-paced environment, excels at active listening, and brings outstanding customer service skills to the table. The ideal candidate will have a college degree in a related field and at least three years of leadership experience.

About Tryon Equine Mobile.

We are an ambulatory equine practice serving a vibrant, diverse, and rapidly growing equestrian community in the greater Charlotte area. Our team of five dedicated doctors and five skilled support staff provides a wide range of on-farm diagnostics and treatments, blending traditional care with integrative approaches to meet our clients’ needs.

Essential Duties and Responsibilities include the following.

  • Manage all employees and operational processes (SOPs) to ensure consistency and unification in the overall operation.
  • Promote a client-centered environment and facilitate programs and processes that meet client needs.
  • Promote a cooperative working environment among staff members; understand the value of teamwork; show enthusiasm and willingness to perform as necessary to help the practice function as a unit.  
  • Review/approve timecards from automated time & attendance tracking and review bi-weekly payroll.
  • Assist with weekly and monthly reporting and participate in monthly financial review. 
  • Assist with inventory management, cycle counts, and establishment of min-max standards.
  • Manage/assist in preparing budgets, identifying innovative steps to improve efficiency, reduce expenses, and increase company profitability.
  • Oversee/assist with compliance and regulatory matters, including controlled substance recordkeeping and reports, workplace safety, etc.
  • Assist with administrative affairs, including negotiating vendor contracts, communicating legal matters, and managing liability claims.
  • Assist with identifying individual and company performance measurements and implement appropriate incentive plans working with Lead Veterinarian and Human Resources.
  • Assist with enhancing the public image and recognition of the Practice's name within the industry through branding initiatives, social media, community outreach, new business development, and strategic partnerships.
  • Organize recruitment and placement of required employees, ensuring organizational structure and delegating tasks and responsibilities.
  • Evaluate performance on an on-going basis with employees and handle, along with Human Resources, all disciplinary actions with employees when necessary.
  • Assist in developing policies and coordinating activities with Human Resources, such as written job descriptions, interviewing, hiring, compensation, benefits, and training.
  • Organize and conduct various weekly/monthly meetings involving Lead Veterinarian, Associate doctors, interns, and/or staff, including strategic planning sessions.
  • Utilize practice management system effectively.
  • Perform other duties as assigned.